Refund & Cancellation Policy

All transactions are processed in AED (United Arab Emirates Dirham).

Refund Eligibility

Refunds are issued on a case-by-case basis if the service has not been delivered as described or if technical issues prevent usage.

Cancellation

Customers may request cancellation before resource activation. Charges will apply for any active usage before cancellation.

Contact

For refund or cancellation requests, contact support@cloudetel.com.