Refund & Cancellation Policy
All transactions are processed in AED (United Arab Emirates Dirham).
Refund Eligibility
Refunds are issued on a case-by-case basis if the service has not been delivered as described or if technical issues prevent usage.
Cancellation
Customers may request cancellation before resource activation. Charges will apply for any active usage before cancellation.
Contact
For refund or cancellation requests, contact support@cloudetel.com.