Privacy Policy

Reach Stack respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

Information We Collect

We collect only the information necessary to operate and improve our services. This may include:

  • Email address and basic account information
  • Technical and server metadata such as IP address, device type, and usage logs
  • Payment-related information processed during subscription or purchases

Payment Processing

We use Stripe for payment processing. We do not store your full credit card details on our servers. All payment transactions are processed securely by Stripe in accordance with their security and compliance standards.

How We Use Your Information

Your information is used to provide and maintain our services, process payments, improve platform performance, ensure security, and communicate important updates related to your account.

Data Security

We implement appropriate technical and organizational security measures to protect your data from unauthorized access, disclosure, alteration, or destruction.

Data Controller

Reach Stack operates under a United Arab Emirates–based entity, which acts as the data controller responsible for your personal data.

Legal Compliance

We process personal data in compliance with applicable laws, including the UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data.

Sharing of Information

We do not sell your personal data. Information may be shared only with trusted third-party service providers, such as payment processors, strictly for service delivery and operational purposes.

Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us at support@cloudetel.com.